We love it when you tell us what is working and what is not working at Firstchance.

We are always interested to here your feedback, especially the good news, but also anything that might help us improve our service delivery to children, young people and families. Easy English version coming soon!

We encourage you to submit a complaint form if you you are unhappy with any Firstchance service provision.  We welcome any feedback to assist us in improving our service delivery and make a commitment to treat anyone who makes a complaint treated fairly and with respect. Easy English version also available.