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Conflict of Interest – Policy

The purpose of this policy is to help Firstchance workers to effectively identify, disclose and manage any actual, potential or perceived conflicts of interest in order to protect the ethics and integrity of Firstchance and manage risk. Firstchance will conform to all relevant legislation and statutory requirements. This document sets out the roles and responsibilities […]

Exit – Transition Policy

The purpose of this policy is to outline Firstchance’s approach to exiting and transitioning children to other specialist and mainstream supports. Firstchance aims to ensure a consistent, accessible and fair approach for all families. Our procedures in managing the exit or transition from our services are in line with the Firstchance Philosophy and are guided […]

Fee Policy

Firstchance is committed to the provision of a fair and consistent fee structure for the parents of children receiving support from Firstchance and where relevant, staff and community members. Firstchance understands that at times, families may experience financial stress and we encourage families to discuss this with one of our staff so that we can […]

Tobacco, Alcohol and other Drugs Policy

Firstchance is committed to ensuring that children/young people receiving support from Firstchance workers are safe and are not subjected to the dangers associated with tobacco, alcohol and other drugs. Firstchance is committed to minimising the risk from the use of alcohol and other drugs to the work health and safety of workers and other persons […]

Medication Policy

Firstchance is committed to safely administer authorised medication. The purpose of this document is to ensure all relevant workers can safely administer any emergency medication as necessary to children/young people Firstchance staff understand the importance of following strict procedures to promote the health and wellbeing of each child/young person using the service.