Policies and Guidelines

Our policies are an essential component of Firstchance. They are important because they address important issues and ensure transparency in our approach. 

Below is a list of policies that are of particular interest to parents and carers:

• Illness and Infectious Diseases Policy

• Feedback & Complaints Policy

• Conflict of Interest Policy

• Exit-Transition Policy 

• Family Law and Access Policy

• Fee Policy

• Health, Hygiene and Food Safety Policy

• Medical Conditions Policy

• Participation, Inclusion and Access Policy

• Privacy Policy

• Consents & Authorisations Policy

• Service Charter

If you have any questions or would like to discuss further the policies above or any other Firstchance policies, contact us